Contact Us
We're here to help! We respond to emails as quickly as possible, every day of the week, in the order they're received.
Here are immediate answers to our most commonly-asked questions.
Customer questions
- How do I return an item?
- How do I know if my order shipped?
- What products are eligible for free shipping?
Find more answers in our Customer Help Center.
Merchant questions
- How do I process an order cancellation or return?
- How do I hide products or shut down my store?
- What can I do to get more sales?
- I'm having an issue with importing my products - can you help?
Find more merchant answers in our Merchant Help Center.